We gladly accept exchange and returns of UNWORN and UNWASHED merchandise within 14 days of delivery, except final sale items which may not be returned or exchanged. Returns will be refunded to the original method of payment. For details, please visit
We only accept exchange and returns for orders placed on aimamaus.com. If you purchased an item somewhere other than our website, please contact the store and follow their return procedures.
Please contact us via Live Chat or at [email protected] to request an exchange/refund authorisation within 14 days of receiving the shipment. The prepaid return shipping label will be sent to your email, you will have the option to book
Once the return has been picked up or dropped off, it takes about 5-7 working days for the package to arrive our warehouse. Once the return has been checked in, refund or exchange will be processed on the same day. To prevent delay, returns must be s
Once the return has been checked-in by our warehouse, refund will be issued to the original form of payment on the same day. It takes 7 to 10 business days for refunds to reflect in your account.
First of all, please find out if your gift was purchased on aimamaus.com, as we only accept exchange and returns from our website. If the gift was purchased on aimamaus.com, please contact us via Live Chat or at [email protected] with th