We are more than happy to help if you have any questions!
Please contact customer service via live chat👉👉 or alternatively email us at customer.service@clfashion.org .

Home Page

Girls

Boys

Last Chance

aimama

<p>Once the return has been checked-in by our warehouse, refund will be issued to the original form of payment on the same day. It takes 7 to 10 business days for refunds to reflect in your account.</p>

Once the return has been checked-in by our warehouse, refund will be issued to the original form of payment on the same day. It takes 7 to 10 business days for refunds to reflect in your account.

How long does it take for refund to be processed?

Returns

How will I know if I placed my order successfully?

How can I find my order number?

How can I modify or cancel my order?

When is my order shipped?

How can I track the status of my order?

What if the item I ordered is out of stock?

I'm ordering a gift, how can I give you further instructions?

What do I do if the packaging of the parcel I received is damaging?

What is your policy on missing or defective items?

Orders

I’ve forgotten my login / my password

How do I change the information on my account?

How can I check my AIMAMA Rewards points ?

My Account

Which size should I choose?

Can I use more than one promo code?

Products and Promotions

When will my order be delivered?

Where does Aimama ship to?

What shipping options are available?

What are the shipping fees?

Can I ship an order to a P.O. box?

Can I ship an order to multiple addresses?

Shipping

What is Aimama's Return Policy?

If I purchased merchandise from stores, can I return it to Aimama?

How do I get a return shipping label?

What is the usual turnaround time for exchange & returns?

How do I return an item I received as a gift?

How long does it take for refund to be processed?Updated a year ago