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Your order will ship via DHL or UPS, unless these services are not available in your local area. We have two shipping services for you to choose from:&#xA0;Express Shipping: 3-5 businesses days.Standard Shipping: 4-7 business days.&#xA0;

Your order will ship via DHL or UPS, unless these services are not available in your local area. We have two shipping services for you to choose from:. Express Shipping: 3-5 businesses days. Standard Shipping: 4-7 business days.

What shipping options are available?

Shipping

How will I know if I placed my order successfully?

How can I find my order number?

How can I modify or cancel my order?

When is my order shipped?

How can I track the status of my order?

What if the item I ordered is out of stock?

I'm ordering a gift, how can I give you further instructions?

What do I do if the packaging of the parcel I received is damaging?

What is your policy on missing or defective items?

Orders

I’ve forgotten my login / my password

How do I change the information on my account?

How can I check my AIMAMA Rewards points ?

My Account

Which size should I choose?

Can I use more than one promo code?

Products and Promotions

When will my order be delivered?

Where does Aimama ship to?

What are the shipping fees?

Can I ship an order to a P.O. box?

Can I ship an order to multiple addresses?

What is Aimama's Return Policy?

If I purchased merchandise from stores, can I return it to Aimama?

How do I get a return shipping label?

What is the usual turnaround time for exchange & returns?

How long does it take for refund to be processed?

How do I return an item I received as a gift?

Returns

What shipping options are available?Updated a year ago